Here's what our customers had to say about us!
In order to provide the best service to all of our customers, it's important to us to hear your feedback. We highly value your opinions, suggestions, and comments. Whether it is positive or negative, we'd like to hear from you.
Please Note: All the messages below are genuinely sent by our customers. If required, we can provide their contact details (with their prior permission) for verification.
"As a first time ugg boots wearer I'm writing to say thankyou for my fantastic boots. I am completely knocked out by the service, I ordered on line tuesday 2nd Sept and they
were on my doorstep at 8am this morning, less than a week later, and half a world away. If anyone has any reservations about ordering items from Australia let me reassure
them, my boots arrived faster than items ordered from Marks & Spencer on the same day."
----- Jane (UK)
"I have just received my Ugg Boots, about 10 min ago and when I put them on it was like putting on your favourite pair of shoes. They are the most amazingly comfy boots and I dont think I am ever going to take them off!
Thank you so so so much!I am definitely uggsessed with my uggs!"
"I received my ugg boots yesterday, just two weeks since ordering them, in perfect condition and absolutely fabulous!! Thankyou. Great service and great product."
"My wonderful Uggs arrived today, so quickly I was amazed! I love them already and will definitely be ordering more. Thanks for a fabulous service!"
"They have arrived and not a moment too soon! They havenít been off my daughters feet since they emerged from their packaging!
I think you can infer from this that we are more than delighted with our purchase and would like to thank you for a beautiful pair of boots at a very reasonable price and for a trouble-free transaction."
"Boots came today. How quick was that!!! It was my daughters first day at school today. She'll be over the moon to have them when she gets home. Can't wait for the cold winter to arrive so as we can where our boots."
"These are the first pair of Uggs I have bought they are sooo comfortable its unreal ! I am now going to order another pair for myself and one for a friend. Best boots Iíve ever bought!!"
"Recieved my boots really quickly and I love them! They are the most comfortable boots I've ever owned! Thank you for your great service!"
"I found the service very prompt, ordering was easy and I have recommended your site to my friends and family."
"I received my boots safely and they are just great! Many thanks for the speedy service."
"Thank you for the prompt delivery of another pair of ugg boots. Now both my daughters have them and love them. I am impressed by the quality of the finish and their luxurious feel."
"just received my ugg boots today. super fast delivery and great communication from store manager. definately order your uggs from this store!!!"
"I would just like to thank you for the quick delivery of my ugg slippers, I absolutely love them, they are so soft!!!!"
"I have recieved my ugg boots, they are great I love them! Thanks very much, I would recommend your service, it was inexpensive and you kept me updated."
"Ugg boots arrived Ė quickly and efficiently. Could not understand why so many of the testimonial letters repeated the refrain: "I wear them all the time Ė hard to take them off...". Now, I know why... What an amazing product!!!!!!!!! Well done."
"Hi I would just like to say that my ugg boots have arrived I canít believe how quickly it has taken to them to reach me; I will be ordering again from you. Thanks again"
"Thanks so much for the Ugg boots for my little girl, she look so cute in them and hasnt taken the off since I gave her them this morning as they arrived. My slippers are so warm, I love them! Thanks for such a great service, I will def buy again from you."
"I would like to say thankyou for your execellent service & response. I also would like to say i will definitly be ordering again."
"Recieved the ugg boots I ordered last week. Excellent quality and very warm. Delivery time was very quick. User friendly site and easy to order."
"Just a quick note to say my ugg boots arrived and I love them thank you again for your service and fast delivery."
"I just bought my first pair of ugg boots from you & now I know what all the fuss is about!
The service was prompt, many thanks.
The product is AMAZING!
I never want to take my new boots off - they should come with a warning.
I have even worn them out shopping, something I always laughed at other people for doing. Now I don't blame them. No other shoes are as warm and comfortable once you have a pair of uggs.
Thank you very much for such a wonderful product.
My little boy just loves his sheepskin rug too. Fabulous value & quality.
Thanks again :) :) :)"
"I would like to let you know that I am very pleased with my purchase :)
Sizes are perfect, delivery was quick AND best of all the prices are VERY reasonable. In fact I could not have purchased the ugg boots I did from any store that I visited for even close to teh same price (even with the $10 postage).
I have recommended your services to my friends and will definitely call on you again when I am in need of soem warmth and comfort for my feet."
"Thank you for a prompt and no hassle delivery system. Appreciated the communications through out the process."
"I received my Ugg Boots today and they are just great. A perfect fit, very warm and comfortable and they look good. Well worth the price."
"Fantastic service and boots. Will definitely buy from you again. Thank you"
"Awesome product, prompt postage!
I bought a pair of ugg boots for my mum and my mother-in-law for motherís day and I am definitely in the good books! They love themÖ.now I am buying some for myself and my husband before we head to the UK. Thanks heaps."
"thankyou for fab boots haven't taken them off since got them more to be ordered as my mates now want them
"Just wanted to say thank you very much for the ugg boots. They are really great. I took a chance with the size but took your advice and bought my regular size. They are a great fit and so warm. Thank you also for the prompt delivery. Will definitely be buying from you again."
"I want to thank the person who first made these amazing boots. My husband and 3 girls bought them for me for Mother's Day. I love them. I have had so many comments on them. Too Cute..."
"I have received 2 pairs of ugg boots in the last week and I am extremely happy. I can't believe how good the quality is. I will definitely purchase more in future and recommend my friends & family to shop online at your store."
"I ordered the creme moccasins and two days later I had received them !!!!
I have recommended you already to my friends and family
"The boots have arrived safely. They are fantastic and I am absolutely delighted. Thank you so much. I know I will be placing another order very soon."
"Received ugg boots in UK within a week ofordering! Excellent! My second pair:one sand the other chestnut. Both great and very good value. No hesitation recommending you !"
"Just confirming that the boots arrived at midday today - thanks for the speedy service and excellent quality of your boots."
"Boots arrived safe and sound. They are perfect.
Thank you so much. Will tell my friends to by their other halfs ugg boots from yourselves.
My missus is well happy.
"Hi I just wanted to say thankyou very much the ugg boots were exactly what i wanted."
"Thank you for fast and fantastic service, my whole family loves your products and loves doing business with you, as it is always quick and easy, Keep up the fantastic work....."
"I am just E mailing you to thank you for a great service. My daughter is over the moon with her boots.
Once again thank you."
"Easy to use ordering service, quick delivery, excellent service and good quality products. Will definitely use again."
"I have received the original long sand and i am so happy with them...
they look great,feel great and most importantly keep my feet warm :)
"I ordered the long pink ugg boots and within seven days I had recieved them over here in the UK! Thank you so much I love them and think the standard of service is fantastic!"
"Thank you very much, i brought a pair of boots earlier this year, and find
it hard to take them off.......never found a pair of boots as comfortable as
these, the slippers recently ordered are a present for my mum as i keep
going on about how comfortable they are...
"Received my Uggs today - great service. The boots are wonderful, good fit, very soft and comfortable. Thank you.
"Ive just received the baby booties and long uggs that I ordered for my sister's baby and my husband respectively! The booties are adorable and I cant stop looking at them and I just know my surfer husband is going to be chuffed to bits with the boots; no more cold feet!!
I placed the order 11 days ago and we've just had Easter so really the order only took 7 working days.
Thanks to a great company"
"Would just like to say thanks for a great service and fantastic boots, this is the only website i will use again."
"I just received my Ugg Boots and I love them! The shipping took only a few days and it was great to receive the boots so quickly. The entire process of ordering online was great! Thanks."
"I was thrilled to receive my Ugg boots so quickly and very impressed by the efficiency of your service. Thank you."
"I received my boots this morning having ordered them just over a week ago - not bad for shipping to the UK. I put them on as soon as I got them and now I don't want to take them off again!
Thanks for the great service and I will definitely be recommending your site to my friends and family."
"Thank you, thank you, thank you, my boots arrived and they are fantastic, have recommended your website to all my friends. Great service and so very quick!"
"I ordered a pair of uggs from you and I am so pleased with how quickly they arrived and how much cheaper (nearly 50% in your sale) they were than buying in the uk. Your website is excellent and i am addicted to the ugg style boot so will reccomend you to everyone and of course keep buying from your website. Many thanks."
"My Uggs arrived 2 days ago and I'm in heaven! They're sooooo comfy and look great with bootcut jeans or a mid-length skirt. I don't ever want to take them off!
I'm a mum with 2 little girls under 2 and I'm very happy to have found something practical and stylish to wear on my feet. I'm also pleased to have lovely warm feet!"
"I have recieved my ugg boots today & I am very pleased thanks for a great shopping experience"
"Wow is all i can say! i only ordered my boots 7 days ago & they are already here! thank you so much for the speedy delivery & the very easy to use website"
"I received my boots half an hour ago and immediately put them on! WOW! They are lovely and it only took nine days for delivery.
I am impressed. I shall be using your store in the future."
"Just to let you know that I have received my gorgeos Chestnut Bondi Ugg boots only 8 days after ordering them (6 working days)!!! Super fast standard delivery.
I can recommend the Bondi boots for UK weather as they have a tough and durable rubber sole (good for gripping) but don't look bulky, which was my concern. They are a lovely light brown colour with a suedy feel outer and the inners are so cosy and fluffy!
Impressive service, price and delivery - recommended!"
"Just to let you know that yesterday they arrived and I love them!!!! All my friends now want a pair and are all looking on your website. Thank you so much."
"Thank you very much for making my first internet shop a very easy and enjoyable experience. My boots arrived promptly and I am very pleased with them and the service provided by your company and will certainly use you again."
"I ordered a few pairs of ugg boots, scuffs, slippers, and they all arrived very quickly and is exactly as described! I will give them as presents to family and friends when we go overseas soon. I can't wait as I am sure they will love each pair!"
"I am so happy with my new UGG boots, they are really cozy. Just wanted to say thanks for the excellent and speedy service (I live in the UK)."
"My boyfriend absolutely loves his Ian Scruffs, he doesn't want to take them off, they are so warm and toastie. Bondi boots are great too - great for a winter in Sweden."
"Thank you - I received my first pair of Ugg Boots today and wore them all day. There are fantastic and your service is superb. Can't believe I'm wearing less than a week after I ordered them. Thanks so much."
"I received my second pair of Ugg boots today! I was so pleased and they are terrific. I recently returned home from a trip to Florida, and I wore the boots everyday! They were extremely comfy and kept my feet cool."
"Thank you so much for above order. Boots arrived yesterday and are perfect. My daughter is thriled... Excellent service."
----- Carol Anne
"I just recieved your parcel. It's cool. I am very glad, my feet are now not frozen. very good quality. Quick answer. Professionnal .... Thanks for your cooperation and very quick assistance."
"I'm happy happy happy with my new uggs!! Thanks for the prompt service and prompt replies..."
"I received my 2 pairs of ugg boots only 6 days after ordering them and I am so
pleased with them. They are really well made and so comfy; and look
fantastic with trousers and skirts - real all-rounders! Plus, they were a
lot cheaper than uggs bought in the UK, even with the cost of shipping. I
will recommend the uggstore to all my friends! Many thanks!"
"My wife has just received her second pair of Uggs (Bondi) and she hasn't taken them off yet!! She says they are the most fantastic boots she has ever had. Thanks for making her happy."
"I never do this - but i had to write and tell you how impressed i was by your service. i ordered my ugg boots on a sunday and they were delivered all the way from australia the following friday! i was blown away - i have parcels that have taken weeks from london to sussex. very well done and i adore my boots."
"I would like to thank you soooo so very much for my Uggs, I waited a week bacause i live in england but it was worth the wait, i am pleased with your service and will def recomend you and i would certainly be using your site again to buy products. The only shame is, i wish you could send good dry weather with the boots so i could wear them every day! Thanks again.."
"I recently bought a pair of Uggs for my daughter, & I'm pleased to say that she's thrilled with them. They're her 2nd pair as the first finally wore out, so she's happy again!"
Thank-you for my uggs. I received them here in the uk in 10 days and i was really impressed with the price. I will definately be ordering more in future!!
Thank you for my boots. They're great. I can't believe how quickly they arrived!!!
"Boots have just arrived, in super quick time. They're so warm and comfortable, it's heaven for the feet..."
"My ugg boots have arrived and as our English winter is by no means over, they are very welcome. They have been pressed into service immediately. How easy it is to shop in Australia. Thank you."
"Have just received my boots they're great, just in time for the latest cold spell just about to hit the UK, my friends are now all asking where to get Uggs from. Thanks."
"Just wanted to say thanks very much! I received my Uggs in the UK yesterday and I have been extremely pleased with the speed, efficency and cost of Ugg Store. I will certainly recommend you to others."
"Many thanks I receved my boots. They arrived well packaged and very promptly. They are a great pair of boots and I would recommend this store to anyone.
Thanks for a fab pair of ugg boots."
"Thank you for a fantastic service. Ugg boots arrived exactly as promised, and are really great. I will be wearing them all winter!"
"Fantastic customer service!! Will definately be buying more!!"
"I've just received my Uggs in Sweden and am the envy of my colleagues - they love my boots as much as I do - so much so that I'm making another order.
Thanks for the fast delivery. You are a real tribute to internet shopping - quick, easy and great service."
"I have just collected my boots from the postman and they are gorgeous, I just wanted to thank you for sending them so quickly, I am absolutely thrilled to bits,thanks very much."
"Just to say my ugg boots arrived today & they're fab!"
"Ugg boots arrived safely and are georgeous - thank you. I can't beleive they got here so fast and they fit like a glove (which I was a bit nervous about seeing as they came from such a long way away)! am talking all friends into
ordering! thanks again."
"Thank you for the super quick delivery of my new authentic Aussie made uggs! They are fabulous - a terrific, genuine, quality product (plus I love the badge!) Thanks also for the easy website to navigate with clear photos and sizing options. I will be ordering again (my sons WANT some!) and will definitely recommend you to others. Many thanks!"
"I have bought 3 pairs of ugg boots now, I am absolutely delighted with all 3. Me and the kids have toes that are as warm as toast!!!!!"
"I received my ugg boots just 8 days after ordering and I love them! Thanks for such excellent service and prompt delivery ... I'll be recommending the ugg store to all my friends."
"The boots, which are exactly as described, arrived very quickly - just 10 days after order."
"My ugg boots arrived in 7 days. They are gorgeous, so warm and comfortable.
Thank you I have already recommended your site to my friends. All of whom are very jealous of my purchase."
"Thank you so much for such a speedy delivery!!
Have been trying to get these boots for so long so am totally thrilled that i finally have them, and that you were so efficient in sending them. i look forward to ordering from you in the future."
"Thanks for the boots, quick delivery ,perfect fit.
Iím very pleased with them. Hope to do business with you again soon."
"I received my chestnut long ugg boots this morning and they are gorgeous! Thanks for the quick delivery!"
"My boots arrived yesterday - just 8 days after ordering. I'm very pleased with them - very comfortable and excellent quality. I will treat myself to another pair in different colour soon."
"I have received my uggs today and they are fantastic. So cozy and warm. Really great delivery time as well, can't believe how easy and quick it is to shop direct from Australia.
I have already placed my next order, better hide the credit card before I buy every item in stock!!!"
"Thank you for the prompt reply and service Ė you guys are the best and I LOVE your boots!"
"My boots arrived safely this morning. They are fabulous and sooo warm and comfortable. Thank you for your excellent customer service."
"Many thanks for such a swift & efficient service - I'm delighted with my scuffs - they're exactly what I wanted, and impossible to find anywhere else. I would never have believed it was quicker & easier to buy direct from Australia! Looking forward to shopping with you again."
"Oh happy day, the boots are here and she loves them... The boots are beautiful and extremely well made, your customer service is wonderful, it's been a real pleasure doing business with you."
"Hi I have received my boots and slippers and I LOVE THEM! thank-you soooo much!
Iíll be ordering more in the near future...."
"Just received the Uggs. My daughter loves them, they are very warm and fit very well. They look great too! (We didn't have to pay any duty here in Canada which is also good.) I'll be ordering another pair next Fall for my other daughter. It has been great doing business with you."
"Just a quick note to say i am well pleased with my new boots,spot on describsion,delivererd on time,exellent all round service,many thanks. gonna tell all my buddies,thanks again,happy shopper"
"Thank you for the boots. My daughters are delighted and as we are having a cold winter they are being worn everyday."
"Just received my ugg boots and slippers today in Villars, Switzerland and they are just great, so much better than expected, I just love them. Perfect for walking and great in the house!"
"Just wanted to say many thanks for my boots which have arrived today - already!!
I haven't opened them as yet as they have come to my work, but I'm sure they will be lovely.
Thanks again for such wonderful service."
"I have received my ugg boots on Friday and have only managed to tear them off my feet. They are fantastically warm and so light weight, there bill. Looking forward to exposing them in Whistler when we hit the slopes in April. Thank you again!"
"My second Uggs, Bondis, arrived, and what a success!!!They could not fit and feel better if they had been custom made for my feet!!! Like the gorgeous Huskys which were my first pair from you they are beautifully made from the best sheepskin I ever saw or felt! But what is even better than the Huskys: they really fit like a glove, and that on difficult feet! I am thrilled and am looking forward to the third parcel which is on the way! But nothing could top this pair of Bondis - THANKYOU!!!"
"Just to let you know that the Ugg boots have arrived safely - what superb service! Ordered and delivered within ten days..fantastic! I will be ordering another pair shortly!"
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